GuardianBack to home

Terms and Conditions

Last updated: August 17, 2026

This is not legal advice. Informational draft; HIGU LLC must have it reviewed by a lawyer before publishing.

4.1 Nature of the Service

Guardian is a multi-tenant SaaS that audits and proposes/executes fixes for websites (SEO/GEO, security, performance, content, compliance, e-commerce), with periodic human approval before public-facing content is published. Guardian does not guarantee specific results (rankings, sales, traffic); they depend on factors outside our control.

4.2 Account and eligibility

The client must provide accurate information, keep credentials confidential, and notify us immediately of unauthorized use. The client is responsible for the platform credentials they connect to Guardian.

4.3 Acceptable use

Do not use the Service to: (a) engage in unlawful activity; (b) breach third-party systems; (c) publish infringing content; (d) interfere with the Service. Guardian may suspend breaching accounts, with prior notice unless there is an imminent security risk.

4.4 Human approval of changes

No public-facing content (pages, social posts, legal/commercial text) is published without the client's explicit approval of that piece. Once approved, the autonomous cycle may execute its scheduled publication per the client's configuration (autonomy over timing, never over the approved content). Low-risk changes apply automatically only if the client enabled that option.

4.5 Subscription, billing, metered usage

Tiered subscription plans plus metered usage with a markup over third-party costs (e.g., AI image/video), per the plan published at guardian.gethigu.com. Payments via Stripe, Inc. The client authorizes recurring and metered charges. Prices may change with reasonable prior notice.

4.6 Intellectual property

Guardian and its licensors retain all rights to the Service's software, brand, and technology. The client retains all rights to their site, content, brand, and data, and grants Guardian a limited, non-exclusive license to access and modify their site only as necessary to provide the Service and consistent with the client's approvals.

4.7 Limitation of liability

To the maximum extent permitted by law: (a) the Service is provided "as is" and "as available"; (b) Guardian is not liable for indirect, incidental, special, or consequential damages; (c) total aggregate liability is limited to the amounts paid by the client in the twelve (12) months preceding the event giving rise to the claim. This does not apply to Guardian's willful misconduct or gross negligence, and does not exclude non-waivable consumer rights (e.g., Colombia's Law 1480/2011 for consumers in Colombia).

4.8 No unfair/abusive clauses

Guardian does not include clauses that unjustifiably limit consumer rights (withdrawal, warranty, payment reversal per Arts. 47, 51 and related provisions of Law 1480/2011 where applicable), shift the burden of proof without legal cause, or exempt Guardian from liability for willful misconduct or gross negligence.

4.9 Termination

Either party may terminate per the contracted plan. Upon termination, the client may export data within a reasonable period after termination; afterward Guardian deletes or anonymizes per the Privacy Policy. Guardian may suspend/terminate for material breach or non-payment, with the notice required by law.

4.10 Governing law and jurisdiction

These Terms are governed by the laws of the State of Washington, United States (HIGU LLC's home jurisdiction), without regard to its conflict-of-laws rules. For clients and data subjects in Colombia: this does not exclude or limit the non-waivable rights under Law 1480/2011 (consumer protection) or Law 1581/2012 (Habeas Data), which apply based on the data subject's residence; data-protection complaints may be filed with the SIC (https://www.sic.gov.co).

4.11 Contact

HIGU LLC — 12548 Lake City Way NE Apt A518, Seattle, WA 98125, United States — privacidad@gethigu.com